Customer Support

Trading
NYSE Arca Customer Support Equity Trading
NYSE Trading Support (DOT Services)
Email: nysedotservices@nyx.com
Phone: 1-866-368-3375

For NYSE Arca Trading Support including ArcaVision.
Email: tradingex@nyx.com
Phone: 1-888-513-9873

ArcaEdge Support
For OTC Bulletin Board and Pink Sheet Trading Support:
Email: trading@nyx.com
Phone: 1-888-599-4086

Technical and Connectivity Support
For customer connectivity to NYSE client customer gateways and testing support:
Email: connectivity@nyx.com
Phone: 1-212-383-4110

For customer connectivity to NYSE Arca including FIX, Arca Direct, customer gateways and testing support:
Email: connectivity@nyx.com
Phone: 1-888-689-7739 (Option 1)

Listings
Please contact the appropriate exchange division with questions or concerns.

NYSE-Listed Companies
nyselistings@nyse.com
New York Stock Exchange New Listings and Client Services
20 Broad Street, 17th floor
New York, NY 10005

NYSE Amex-Listed Companies
Amex Equity Sales Department, 212-656-5805

NYSE Arca-Listed Companies
nysearcalistings@nyse.com

Connecting
Secure Financial Transaction Infrastructure (SFTI) customer support queries in the U.S.:
Email: service.desk@nyx.com
Online: SFTI US Customer Guide
Phone: 1-866-873-7422

Membership Services
To learn more about NYSE Euronext products and initiatives, member broker-dealers and all market professionals can contact their appointed Relationship Manager.

To learn more about becoming an NYSE, NYSE Amex or NYSE Arca Member Organization, please contact:
Client Relationship Services
1-888-689-7739 (option 3)
crs@nyx.com

The U.S. Relationship Management Team:

For connectivity and technical support questions, please contact:
General Support: 1-866-873-7422
Technical/Connectivity: 1-888-689-7739 (option 1)