NYSE Arca Customer Support

Equity Trading
NYSE Trading Support (DOT Services)
Email: nysedotservices@nyx.com
Phone: 1-866-368-3375

For NYSE Arca Trading Support including ArcaVision.
Email: tradingex@nyx.com
Phone: 1-888-513-9873

Options Trading
For NYSE Arca Options Trading Support including erroneous trades.
Email: tradingox@nyx.com
Phone: 1-877-729-7291

For NYSE MKT Options Trading Support including erroneous trades.
Email: tradingox@nyx.com
Phone: 1-877-729-7291

ArcaEdge Support
For OTC Bulletin Board and Pink Sheet Trading Support.
Email: trading@nyx.com
Phone: 1-888-599-4086

Technical and Connectivity Support
For customer connectivity to NYSE client customer gateways and testing support:
Email: connectivity@nyx.com
Phone: 1-212-383-4110

For customer connectivity to NYSE Arca including FIX, Arca Direct, customer gateways and testing support:
Email: connectivity@nyx.com
Phone: 1-888-689-7739 (Option 1)

Client Relationship Services: 
For Broker Dealer Trading Permit Holders and/or Applicants who require Membership or setup assistance:
Email: crs@nyx.com
Phone: 1-888-689-7739 (Option 3)